Account Manager

Looking for a new challenge? Ready to step up and make a real impact in a dynamic, people-focused business?

We might just have what you’re looking for!

If you’re the right fit for this role, you’ll be joining one of the UK’s leading MSPs, where your drive, ambition, and skills will open doors to unlimited growth opportunities.

At HybrIT Services, we’re growing fast – and there’s no sign of slowing down. That means joining us offers job security in a forward-thinking environment, where you’ll not only develop your career but also gain exposure to a diverse range of business sectors and cutting-edge IT solutions.

“What’s in it for me?” you ask…

We believe in supporting our people to be the best they can be. That’s why we’ll equip you with the tools and training to excel in your role, alongside a clear progression path. At HybrIT, you’ll be part of a collaborative, friendly team that values your individuality.

Here’s what we offer:

• Competitive salary

• Commission package based on targets

• 25 days’ annual leave (increasing to 30) plus public holidays

• Birthday leave

• Hybrid working and flexibility

• Private healthcare, life insurance, and a workplace pension

• A vibrant office with perks like a staff room equipped with games, snacks, and more!

• Social events and a supportive work culture

• Ongoing professional development and training opportunities

What will you be doing?

As an Account Manager, you’ll play a key role in nurturing and growing customer relationships. You’ll be the bridge between our services and our clients, ensuring satisfaction while identifying opportunities to expand our partnerships. This is your chance to make a difference – both for our clients and for HybrIT’s growth.

Your responsibilities will include:

• Building strong relationships with clients at all levels

• Identifying solutions for client challenges to drive growth

• Collaborating with Service Account Managers to deliver outstanding customer experiences

• Managing procurement processes for client needs

• Holding regular client meetings to maintain up-to-date knowledge

• Working closely with Operations, Service Desk, and Infrastructure teams to achieve shared goals

What do we need from you?

• At least 2 years’ experience in a client-facing role

• Exceptional communication skills, written and verbal

• Proven ability to manage and enhance customer relationships

• A strong understanding of IT solutions and services (technical experience is a plus!)

• Ambition, reliability, and a proactive mindset

It’s a bonus if you have:

• Experience in an MSP environment

• Technical sales certifications

• Knowledge of procurement processes and vendor partnerships

What do we stand for at HybrIT?

Our values guide everything we do: Excellence, Accountability, Pride, Integrity, Thoughtfulness, and being part of the HybrIT team. We want someone who shares these values and is ready to make an impact.

Does this sound like you?

Apply now or reach out to our recruitment team for more info.